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Pricing and Billing
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Pricing and Billing
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse (Michigan).
I have a question on my charges.
Please contact customer service at 800-227-9451.
I need a copy of my receipt/invoice.
Receipts are sent upon ordering. If you are unable to locate your email receipt, please contact customer service at 800-227-9451.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
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IMPORTANT!
If you’re a store owner, please make sure you have
Customer accounts enabled in your Store Admin
, as you have customer based locks set up with EasyLockdown app.
Enable Customer Accounts
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